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Wisdom from dysfunctional leaders
Posted on August 14th, 2010 13 commentsDuring my initial years as an employee a couple of my superiors drove me to my wit’s end. Sure they were nice and I would have to be fair and say they meant well however in my view they were completely incompetent as leaders and managers. To make it worse people on the outside used to comment to me how lucky I was to work for such a great person.
I thought I was the only one who felt this way. Over the past five years working as a leadership coach however, I have discovered that sadly I was not alone. This scenario is actually quite typical and many of my coaching clients come with war stories of their inept manager.
Being a glass full kind of woman I decided to unpack this phenomenon and asked myself - how do so many leaders with such obvious dysfunctions manage to rise to and remain in prominent, senior roles?
Fortunately in my own career, I was blessed with several capable mentors and leaders who provided me the benefit of contrast. Still, working for the dysfunctional few prompted me initially to take my hopeless situation home with me – criticising, complaining and nagging the ear off whoever would listen. Once over the initial whining though these inept leaders prompted me to seek a way up or out, motivated me to work out what it was that grated on me so badly so I could find a new path without these issues.
The wisdom of this process was that in hindsight, I learnt far more about great leadership from a couple of dysfunctional leaders than I ever learn from the excellent ones. The pain they caused me was a strong learning stimulant for the following lessons:
Self-Motivation – Nothing like a dysfunctional de-motivator to force one to drive oneself to continue to succeed in spite of the roadblocks.
Creativity – bland leadership requires personal creativity to find inspiration in new ways of doing things outside of the norm.
Patience – This is probably the biggest lesson I learnt and is an essential leadership quality. Patience under poor management does not mean I am waiting for them to act, it means I am persevering despite their actions.
By-gones – dealing with the stress of working under this dysfunction has taught me to be less judgmental and more inclined to give support. If you let bygones be bygones and trust that everyone is doing their best with what they know at the time it defuses a lot of your frustration and makes you more compassionate.
So if you find yourself one day working for a dysfunctional leader, take heart. Set your intention to being grateful for the wisdom and leadership tools that you will learn through the process. You’ll be glad you did.
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Are you a control junkie?
Posted on June 18th, 2010 7 comments“If you’re not confused, you’re not paying attention” Tom Peters
Have you got your eye on the ball? Are you feeling confused, overwhelmed?
Over the past few days I have been organising for three of my websites to be prepared and recorded ready to move over to a new hosting provider and onto the WordPress platform. This has been one of those where I have felt resistance and confusion.
Moving and installing Word Press blogs. Updating current and writing new content. Retrieving lost passwords (so many!). Reviewing the fine print to cancel old membership site contracts. At times like this I question whether it is friendly Universe! But if I trust the universe and put my faith in my virtual assistant and my web chik, things go much smoother.
So today I am focusing on being grateful for technology and for the opportunity and technology to get my message out to the world. I choose to see myself as surrounded by supportive people who are all doing their best.
In those moments where I am frustrated and confused and I’m feeling frustrated, I just go and play with my puppy dog girls and delight in the simple pleasures in life.
My need for control and understanding every step of the process is my biggest hurdle. I’ve learnt that letting go and trusting others is the key to a smoother road.
Next time you are stressed and out of control, practice letting go and trusting the universe. You’ll be glad you did – I am.
Live your legacy, don’t leave it!
Heidi Alexandra Pollard
PS - If you want to learn some specific steps to reprogramming get this inexpensive program. It will help you break through your blockages, let go of your challenges and set new goals. Program bookings available from July 2010 http://www.leadingvalue.net/_product_19340/Powerful_Goals_Mini_Coaching_Program
Self-made millionaire entrepreneur and chief executive leader Heidi Alexandra Pollard coaches leaders around the world to inspire and motivate people so they can make a positive impact and live their legacy not leave it! Get her free tips and advice at www.leadingvalue.net
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Have you got goal envy?
Posted on June 8th, 2010 14 commentsDid you spend time on 1 January this year setting goals for the year ahead? Have you reviewed them since then? How well have are you travelling against those goals? Are you happy with your progress or are you watching others zooming past on their trajectory with a tinge of envy?
Isn’t it interesting that we get caught in the habit of thinking everything always needs to move forward in a linear direction, a,b,c, 1,2,3, one step after the other. We fall into the trap of thinking that there is only one way to achieve our goals and therefore if we aren’t heading along a straight path we give up and think we’ve made no progress.
In fact, the goals that you set at the beginning of the year may now be quite different to the goals you want today.Don’t be afraid to make changes to your goals as needed. Being flexible and course correcting is a necessary part of success. Reviewing your goals regularly may be just what you need to move forward.
Imagine what goals you could achieve if you took this compound approach and continued on a steady path taking one small incremental step each day towards your intended outcome.Start today by setting up three new goals for yourself that you want to achieve in the next three months. Then add a diary reminder to review your progress and take one small step each and every day - you’ll be glad that you did!How often does that happen in real life? When have you ever started out on a path and everything has gone along smoothly in a perfectly straight line?
span style=”font-size: 10pt; font-family: “Arial”,”sans-serif”;”>Isn’t it more likely to go up and down, side to side, weaving in and out? For me things often unfold as one step forward, two steps back and sometimes a sideways step.
You see it’s so easy to fall into the trap of thinking ‘it’s halfway through the year, I should be halfway through accomplishing my goals.’
Should you? Really?
Are you comparing your progress against someone else? Just because they appear to be that far ahead doesn’t mean it may be the right path for you. And what if your progress was compounding steadily like compound interest?
A common example to illustrate this used in many wealth workshops is the example of the $1 million versus $1 cent gift. Would you rather accept Option A - a one off gift today of $1 million or would you rather be given Option B - one cent that is compounded daily for a month?
At the half way point - 15 days if you chose Option B you would have only $163.84, would you be kicking yourself that you should have taken the $1 million?
What about if you hung out until day 25? If you chose Option A you would still have $1 million (or whatever you hadn’t spend already) but if you chose Option B you would have $167,772.16? Would you still cut your losses and take Option A?
By day 30 the end of the month if you chose Option B - you would be very pleased that you were patient and persisted in adding one small compound improvement each day? Why? Because by day 30 your little bonus would be worth a whopping $5,368,709.12 that’s why!
The simple, slow and steady without quitting and without cashing in along the way really can win the race.
So don’t give up on your goals and dreams. Keep on making progress and moving forward, even if it is a sidestep or two steps backwards - that’s just part of the process.
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Have fun while boosting your brand
Posted on May 16th, 2010 24 commentsSo you’re already well versed with social networking sites - you regularly update your Facebook profile, you have hundreds of professional connections on LinkedIn, and you manage to share most of each day in bite sized a 140 character Tweets.
So what’s next I hear you ask.
While you may be well up to speed with adding value to your business through social media, do you know how to use it as a tool for successfully marketing your personal brand?
no? Well here are some quick easy tips for leveraging your brand on the web:
Utilize services that allow you to post to multiple sites and services with a single post. For this purpose, I highly recommend Posterous.com. It’s a free service that allows you to post to Twitter, Facebook, LinkedIn by sending a single email.
Trial and error is the best way to learn: try different things to see what people respond to most. This is especially true when you have a diverse audience with varying interests, it’s important to experiment and test to see what works and what people are responding to. Don’t be afraid to experiment and see what gets your audience interacting.
Join the conversation. Social media is all about online conversations. It’s a place to listen to your users and encourage participation. If you are too heavy handed with your “marketing” you may well run the risk of alienating your community of followers. Respond to other people’s posts, interact, be yourself and join in the conversation. Remember your followers follow you because they believe you are interesting ans share content of value - never ram your stuff down their throats.
Be real. People want to follow someone they can relate to - the real authentic you. Including photos, quotes, things that have happened to you - let people see who’s behind the brand.
Make it fun!!! Social media is about having fun and interacting. Show your passion, be a little silly, don’t be afraid to show your quirky self.
In light of this last point I have been playing around and having fun with my brand - check out my new animation video here and make your own to boost your brand! http://www.xtranormal.com/watch/6516217/
Yours in prosperity, passion and purpose
Heidi Alexandra Pollard, The Living Leaders Advocate
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Daily intentions: life is a creation!
Posted on May 1st, 2010 17 comments“While you are standing around wondering what tomorrow will bring, remember that life is a creation, not a discovery.” Srikumar Rao
As a corporate refuge I often prided myself (in a strange way) in the ability I had to multi-task and handle anything and everything that life and the job threw at me. No matter what the challenge I was there in the thick of it, problem solving and troubleshooting, managing and instructing.
While it was good to have that kind of strength and confidence in my ability to roll with the punches (particularly daily media issues) it was a thoughtless way to plan my day. In fact my plan usually consisted of 10% planned work and 90% of my calendar ready to tackle the daily dramas.
During my time recently in LA for my coaching mastermind, the concept of ‘batching’ my time and activities was posed. Now I have always been action-oriented and an achiever, don’t get me wrong, but doing this usually meant being ridiculously busy and came often at the expense of myself, my health, my relaxation and planning.
This got me thinking - imagine what I could achieve if instead I saw what life could do with what I threw at it?
Instead of just getting up in the morning to see what happens, I decided to plan my time, to batch my activities and to INTEND my day by setting daily intentions.
While the jury is still out and some days I keep my intentions better than others, I have to say having a plan for how my day is going to be, and then being clear to intend for it to be
that way has been pretty powerful.Try it out for yourself. Start intending your day. Picture in your minds eye each morning how you want the day to go. Expect it to happen.
Sound too optimistic? Well let me share with you - even if I haven’t achieved 100% of my intention each day I certainly achieve over half of it and isn’t that better than just letting life run my day for me?
Instead of just responding to lifes little dramas, remember life is a creation, not a discovery. Have the intention to create big things for yourself - I know I certainly am!
Heidi Alexandra Pollard - the Living Leaders Advocate
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Are you a living leader?
Posted on April 28th, 2010 26 commentsAccording to ABS research around a quarter of all employed people go to work feeling unappreciated and considering leaving their employer. Why? Because they feel unappreciated or no longer valued and like they aren’t making a difference. Sobering facts huh. Even more concerning is the fact that depression occurs in 20% of all people over the course of a lifetime.
Did you go to college or university and learn a profession or a trade? Studied hard, learnt the skills, took the tests and completed the assignments? Did anyone prepare you though for how to deal with overwhelm, how to set goals, how to cope through the rough patches and how to deal with the issues of depression and pressure of modern life? Perhaps, but probably my guess would be probably not.
The trap many people fall into is looking too critically at what they are rather than who they are being and who they are becoming.
What do you answer when you are asked the question “what do you do?” Do you say you are an engineer, a marketer, a physiotherapist, a teacher, an entrepreneur, a writer?
What would you answer if you were asked instead, “who are you being?”
Think about it. Would you say “I don’t know”? Would you say “myself”? Or would you answer without needing to think: a conduit, an enabler, a learner, a millionaire in the making, a storyteller, a delight, a friend, a creative spirit, an experience, a life adventurer, a protagonist, a free spirit, a vessel of information or perhaps a living leader?
If you are anything like many of my clients when they first come to me, you are probably fast approaching meltdown, overwhelmed with the pressures of the job or your business, drowning in the day to day demands of society, of family, of friends, life and commitments in general. You answer may well be “a mess”.
As the Living Leaders Advocate and a coach, my purpose is to be the holder of a space that enables things to come forth out of my clients – things that are far greater than me. My job is to help my client step outside of their overwhelm and step into the possibility of what they truly desire to become. To shine a light internally on their inner being and to investigate what they want to step into.
Like the conductor of an orchestra, as a coach I need not make a sound to help my clients make beautiful music. Like the conductor, my role is not about my ego. It is my job to bring out the best in my clients – a role I relish.
With encouragement my clients become possibility thinkers. With courage they articulate what being a living leader looks like for them. With persistence they plan and take action steps to grow into that vision.
“What’s a living leader?” I hear you ask?
My definition of a living leader is someone who serves a greater purpose than themselves. A living leader doesn’t wait until they are on their death bed to pass on their wisdom. Living leaders have a desire to continually learn and grow, to drink deeply from life and to serve others. The presence of living leaders inspires others to become freer, healthier, wealthier, wiser, more creative and courageous and inspired to pass on their enlightenment to others as well. Living leaders light their own spark and ignite the spark in others.
Living leaders:
· Practice gratitude, compassion and positive thinking
· Invest in social connections
· Focus on resilience
· Live in the present
· Commit to their goals
· Take good care of themself – spiritually, mentally and physically
· Identify and maximise their character strengths
· Focus on being authentically themselves
· Practice optimism, compassion and empathy.
As a person growing into becoming a Living Leaders I work harder on myself than I do on my job – I am constantly reinventing myself, continually attending courses and seminars, reading a book a week, working with my coach mentor and travelling to meet with my mastermind to learn new information, make more connections and discover new ways of being.
What are you doing to grow your knowledge and improve yourself?
What do you do to light the sparkle in your own eyes?
And if not ask yourself “Who am I being that my eyes aren’t sparkling?”
Living leaders enable other people: be the space instead of the hero. Create the conditions instead of controlling the outcome. Once you let go of controlling the outcome you will be amazed by the power and the passion that you ignite in people.
Live with passion
Love Heidi Alexandra Pollard - The Living Leaders Advocate
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Stand in your power
Posted on April 18th, 2010 15 comments“Often the difference between a successful man and a failure is not one’s better abilities or ideas, but the courage that one has to bet on his ideas, to take a calculated risk - and to act.” Maxwell Maltz
Do you allow your fear to paralyse you and hold you back from achieving all that you desire? Or do you acknowledge and accept your fear and then carry on with it and through it regardless?
One of the biggest mistakes people make is to allow fear to get in the way of their success. Analysis paralysis is the killer of innovation! Just because you are experiencing fear, doesn’t mean that you can’t do something… it just means that doing it is going to feel uncomfortable - so expect to feel that way.
Take the time to pay attention to all the things that you think you can’t do, be or have. Identify the fear that you are empowering with this assumption and then carry on with and through it regardless.
Ask yourself what’s the worst thing that could happen? And what if in pushing through the fear you achieved what you truly desired? What are you waiting for?
Yours in prosperity, passion and purpose
Heidi Alexandra Pollard -
Get more social to boost your career
Posted on March 31st, 2010 28 commentsI guarantee almost everyone has done some level of ego-surfing and googled their name to see what comes up. While it may sound like a trip down vanity lane googling yourself on a semi regular basis is a great way to track and measure your professional online presence.
Using quotation marks around your name eg: “Sarah Smith” is the cleanest form of searching and will ensure you just get results for your own name (as well as any others with the same name)
It’s a great way to track and measure your presence as well as get a feel for the topics and themes associated with you on the web. Why? Because I guarantee you many prospective employers these days are googling applicants names to confirm resume claims and get a feel for what others say about them as well as what they get up to on the weekend! Sound scary?
With Facebook leading the way and Twitter activity on the rise, Australians are rapidly increasing their participation in social media, content sharing and personal brand building. A recent study showed nearly four in five of Australia’s nine million social media users sent or shared a photo in the past year and nearly three quarters shared a link. The biggest increases in social media usage were reading and posting on Twitter and reading wikis.
Twitter’s audience levels grew by more than 400% in 2009 so if you’ve got something to say, that’s the space!
“The opportunities for brands and companies to tap into the social media phenomenon are really just beginning to emerge and to date we’ve only seen the tip of the iceberg,” states Melanie Ingrey, Research Director for Nielsen’s online business.
Your personal brand is the most valuable asset you have - what are you doing to build your brand online?
Yours in prosperity
Heidi Alexandra Pollard
The Communicator’s Coach -
Keen to take the bosses job?
Posted on March 26th, 2010 2 commentsI can show you how with my Boost Your Career Home Study Course. Hurry only 3 days remain on limited one time 75% off special offer - plus as a bonus you get a FR.EE bonus 15 minute laser coaching session with me! http://www.leadingvalue.net/_product_19340/Boost_Your_Career_Home_Study_Course
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Great companies grow their leaders
Posted on March 23rd, 2010 24 commentsWe live in an interesting world, don’t we?Companies it seems, are rising and falling faster than ever before. Technology, globalization and the speed of communication has totally changed the workplace environment. Yet even in these fickle times, some companies and brands endure. More than that, they thrive and excel. They innovate and set the pace of change.What makes them so successful? The difference? Their leadership and communication style. Great companies effectively communicate and grow their leaders faster than their competition and the speed of change.
What does this mean for you and your company? It means communicating carefully, transparently and frequently. Staff and stakeholders want to know the truth and can find out information quickly and from many sources.
Your role as a leader is to understand that everything you say and do communicates something - including what you’re NOT saying. Growing effective leaders who communicate effectively in your organization will take commitment and a clear, simple strategy. Here are three simple strategies for growing great leaders and generating smooth communication in your organization:
Strategy 1
- Do everything possible to challenge, grow and stimulate up and coming talent. Whether it’s giving them special projects, assigning them to new divisions or investing in their management, operational, marketing and leadership training.
Strategy 2
- Find other senior leaders inside or outside your company to mentor your potential leaders. This will expose your talent to leadership thinking and behaviour. Every elite athlete has a strong coach behind them holding them accountable and keeping them on track - treat your talent like an athlete in training.
Strategy 3
- Teach your future leaders how to communicate with clarity and power.
What strategies have you employed in your business or with your team to ensure you are growing your leaders and future leaders? I’d love to hear about your successes and challenges.
Yours in prosperity, passion and purpose
Heidi Alexandra Pollard



