• Personal Communication

    Posted on July 21st, 2009 Heidi Alexandra Pollard 1 comment

    Personal communication is one of the most common aspects of our human conversations. Personal conversations are an essential facet in almost every one of our relationships. And one might say that the quality of those relationships is dependent upon our abilities to verbally communicate.

    I have discovered in the past few weeks through my own life  just how powerful interpersonal communication skills can be in shaping our personal relationships. Even as the “Communicator’s Coach” I don’t always get it right and lately I have had some doosies. So I thought I would go back to the basics and refresh for my own purposes my five key foundations for effectively building upon and improving your personal communication skills.

    Foundation #1: Be interesting and interested - know what’s going on in the world around you, keep up to date with current events and trends, as well as your personal hobbies and other interests that you can share or ask questions about during personal conversations.

    Foundation #2: Develop great listening skills and know when to speak and when to listen. As a rule I believe in the Pareto principle - speak for 20% of the time, listen for the other 80%.

    Foundation #3: Be fully present - make and maintain eye contact with the other person while speaking and listening. Turn away from the computer, television or any distractions so you can be there 100% with the other person.

    Foundation #4: Audience centric - use language in your conversation that is familiar to your listener, don’t use fancy words or terms just to show off! Learn some basic body language it will help you to read whether they are understanding and in rapport with you or not. 

    Foundation #5: Be real - be genuine, show and express an interest in what the other person is saying. Try to turn down the little voice in your own head and instead focus your attention on the other person, rather than on yourself.

    Personal communication skills are one of the most powerful and strategic assets you can possess. People with effective communication skills have a real strategic advantage for business, relationship and social success.

    If you would like to learn more about becoming more effective in personal and business communications, please contact Heidi Alexandra Pollard, The Communicator’s Coach today through her website at http://www.leadingvalue.net or http://www.boostyourcareer.com.au or by email at heidi@leadingvalue.net

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